ÖIF-HOTLINE: Telephone information line in your native language.

For information in English on how to contain the virus, the ÖIF employees are available from Monday to Thursday from 10:00 a.m. to 2:00 p.m. and Friday from 9:00 a.m. to 1:00 p.m. at +43 1/715 10 51 - 263! 

Coronavirus safety measures in 17 languages

The coronavirus traffic light is an instrument for showing the current coronavirus situation in Austria and, depending on the individual traffic light colour, enables consistent measures to be taken to contain the spread of coronavirus. The four traffic light colours – green, yellow, orange and red – reflect the current coronavirus risk level of the province or region and give the population an overview of the precautionary measures recommended by the government:

  • Green: low risk
  • Yellow: medium risk
  • Orange: high risk
  • Red: very high risk

You can find more information at: www.corona-ampel.gv.at

The website is continuously updated and expanded with new information.

Last updated: 17 September 2020

Relaxation of the COVID-19 Protective Measures

The Federal Government is gradually relaxing the protective measures aimed at containing the coronavirus (COVID-19). This document provides you with an overview; you can find detailed information at www.oesterreich.gv.at.

Further and more detailed information in German can be found at:

Last updated: 23 September 2020


Information about compulsory masks

  • A mask must be worn on all modes of public transport. According to the house rules of Wiener Linien, a mask must also be worn in underground stations (after passing the ticket validator barrier). Instead of a mask, a scarf or cloth may also be used to cover the nose and mouth as a means of protection.
  • When entering the customer area in enclosed spaces of businesses and catering premises, nose-mouth protection must be worn. A mask must also be worn when visiting an outdoor market.
  • The operators and their employees must wear a mask when in contact with customers, unless another suitable form of protection for spatial separation of the individuals concerned is available.
  • A mask must be worn when visiting care homes, hospitals and health spas as well as places providing health and care services, but only when in enclosed spaces and if no other suitable protective measures were taken.
  • A mask must be worn in taxis and in taxi-like operations, when transporting schoolchildren and children at kindergarten, as well as when transporting people with special needs.
  • A mask must be worn when attending administrative authorities and administrative courts in person.
  • A mask must be worn at events, apart from when you are in your allocated seat.
  • The same applies to trade and public fairs.
  • Children aged 0-5 years and persons who cannot reasonably be expected to wear a mask for health reasons are not required to wear a mask.
  • The wearing of a mask is mandatory for schoolchildren and teachers outside of the classrooms.
  • At demonstrations, a mask must be worn if the minimum distance of 1 metre cannot be kept.
  • In addition to wearing a mask, the safety distance of at least 1 metre between persons who do not, at least temporarily, live in the same household must be kept.

Frequently asked Questions. You will find the right answers here.