ÖIF HOTLINE: Telephone information service

For information on containing the spread of coronavirus, the employees of ÖIF are on hand to assist you from Monday to Thursday from 10:00 am – 2:00 pm, and on Friday from 9:00 am – 1:00 pm on tel. +43 1/715 10 51 - 263.

Coronavirus safety measures in 17 languages

The website is continuously updated and expanded with new information.

Information as at: 03 May 2021

Click here for online advice on all aspects of COVID-19.

COVID-19 vaccination

The Austrian Federal Government aims to make a thoroughly tested, safe and effective vaccine against COVID-19 available to all people in Austria who wish to be vaccinated. It is becoming apparent that the availability of vaccines will initially be limited. It will therefore be necessary to establish priorities for the groups of people who will first be vaccinated. The following criteria will be considered in making this decision:

•        reduction of the disease burden caused by COVID-19 (severe courses and hospitalisation) to prevent deaths

•        protection of vulnerable groups, such as residents of senior residences and care homes

•        protection of people with a particularly high, work-related SARS-CoV-2 infection risk (professional indication)

•        containing the spread of SARS-CoV-2 in the population

•        keeping the system and critical infrastructure running (food retail, public transport, schools, kindergartens, etc.)

It can be assumed that initially there will not be enough vaccines available to vaccinate everyone in Austria at the same time. What’s more, not all vaccines will be approved for all groups of people. Once it is known which type of vaccine will be available, what its properties and efficacy are, how many doses will be available and for whom they can be used, it will be possible to make a final decision on which target group will be vaccinated at what time. This will also depend on expert medical recommendations against the background of the epidemiological situation. 

Information about the COVID-19 vaccination

The nationwide initiative “Österreich impft” (Austria vaccinates) of the Red Cross has set itself the goal of providing objective information about the COVID-19 vaccination.
You can find all further information as well as questions and answers here:

You will find answers to frequently asked questions below in the FAQs.

Population-wide COVID-19 testing in Austria

As in other countries, mass screening is also taking place in Austria. The tests are performed on a voluntary basis. As many people as possible should be tested for COVID-19. The goal is to identify infected individuals who are unaware of their status and in doing so to sustainably contain the occurrence of infection and to break the chain of infection.

The legal basis for the population-wide testing is Sec. 5a of the Austrian Epidemics Act. Positive results must be retested with a PCR test and the authorities will commence the collection of contact details (subject to sufficient capacity in the federal province).

Making an appointment

You can make an appointment for a test via the website österreich.gv.at. The earliest date on which appointments can be made in the individual federal provinces depends on the testing periods in the federal provinces. A testing site can be selected when making the appointment.

If anyone is unable to make an appointment online, they can have their appointment made for them by someone in a position of trust. For this reason, multiple bookings may be made via a single mobile phone number or email address. The appointment confirmations and test results will be returned with a code indicating which person they are for. The code comprises the person’s initials and the last two digits of their year of birth. Some federal provinces also offer the possibility to make a booking by phone.

The test procedure

The test result will normally be available within 15 minutes. Depending on the testing station, you may be able to wait for the result. If not, it will be sent to you electronically as quickly as possible. People with a positive test result will be sent a notice to self-isolate and will be able to book a second test. If this second test is held within 24 hours and the result is negative, the notice to self-isolate will be repealed.

A negative test result only means that you tested negative for SARS-CoV-2 at the time of testing. The restrictions based on the COVID-19 emergency regulations and the general hygiene recommendations (social distancing, hand washing and limiting social contacts) continue to apply regardless of the test results.

More information

You can find more information on the process, how to make an appointment, and the testing in your federal province at the following links:

Regional measures

You can find further information on regional safety measures at www.corona-ampel.gv.at/aktuelle-massnahmen/regionale-zusaetzliche-massnahmen/, or contact the ÖIF Integration Centre in your province for information in this regard. 

Coronavirus traffic light

The coronavirus traffic light is an instrument for showing the current coronavirus situation in Austria and, depending on the individual traffic light colour, enables consistent measures to be taken to contain the spread of coronavirus. The four traffic light colours – green, yellow, orange and red – reflect the current coronavirus risk level of the province or region and give the population an overview of the precautionary measures recommended by the government:

  • Green: low risk
  • Yellow: medium risk
  • Orange: high risk
  • Red: very high risk

You can find more information at: www.corona-ampel.gv.at

Current travel warnings

For information on the current regulations and restrictions that apply to entering Austria in view of the coronavirus pandemic and on currently applicable travel warnings please visit the website of the Austrian Ministry for European and International Affairs at www.bmeia.gv.at. 

COVID-19 Protective Measures

Information about compulsory masks

The wearing of an FFP2 mask without exhalation valve is mandatory in the following places:

  • In all open retail premises. This also applies to markets in enclosed spaces and outdoors. When receiving services provided in close physical proximity.
  • When accessing public areas in enclosed spaces.
  • At all permitted events, except for gatherings of a maximum of four people from two different households outdoors.
  • On all forms of public transport and in the related stations and waiting areas.
  • An FFP2 mask without exhalation valve (for people aged 14 years and over) or a mask of an equivalent or higher standard must be worn during transport and in the entrance area of cableways and rack railways.
  • The operators of hospitality and retail establishments and their employees must wear an FFP2 mask without exhalation valve when in contact with customers, unless another suitable form of protection is available for spatial separation of the individuals concerned.
  • When collecting food and drink from dining establishments.
  • When visiting senior, care and disabled facilities, hospitals and health spas as well as places providing health and care services.
  • Car pools, taxis and in taxi-like operations, when transporting schoolchildren and children at kindergarten, as well as when transporting people with special needs.
  • At funerals, demonstrations and other permitted events (training and development courses, integration measures).
  • When attending administrative authorities and administrative courts in person.
  • For upper level students attending classes in person.
  • People over 14 years of age must wear an FFP2 mask; nose-mouth protection must be worn from 6 years of age.
  • Exempt from the requirement to wear an FFP2 mask are pregnant women (who must instead wear nose-mouth protection), people who cannot reasonably be expected to wear a mask for health reasons (medical certificate required as proof), deaf and hearing-impaired people when communicating with others, as well as during the consumption of food and drink.

The wearing of a close-fitting protective device around the nose and mouth (e.g. the wearing of face visors is not permitted) is mandatory in the following areas:

  • In the workplace, where there are two or more people in the same room
  • If workers in certain professional groups (retailers, providers of services at close physical proximity, etc.) are able to provide proof of a negative antigen test or PCR test for SARS-CoV-2, nose-mouth protection must be worn in the workplace.
  • Children from 0-5 years of age are not required to wear a mask.
  • Deaf and hearing-impaired people are not required to wear a mask. There is no requirement to wear a mask when consuming food and drink.
  • People who cannot reasonably be expected to wear a mask for health reasons (medical certificate required as proof) are not required to wear a mask, but they must use a loose-fitting face covering that completely covers their nose and mouth.
  • In addition to wearing a mask, the safety distance of at least 2 metres must be kept between people who do not live in the same household.

Information about the COVID-19 vaccination

Information as at: 09.04.2021

Information source: Bundesministerium für Soziales, Gesundheit, Pflege und Konsumentenschutz


Population-wide COVID-19 testing

Information as at: 19.04.2021

Information source: Bundesministerium für Soziales, Gesundheit, Pflege und Konsumentenschutz


Can I cancel my appointment?

Frequently asked Questions. You will find the right answers here.

Information as at: 20 April 2021
Information source: AGES - Austrian Agency for Health and Food Safety